A loan helped to increase his cash on hand to be able to serve more customers and grow his mobile money transfer business.


Francis's story

Francis is a 25-year-old micro-entrepreneur who operates his own mobile money transfer business at Nakonde boarder. This is a boarder post between Zambia and Tanzania. The business is his only source of income, and he works very hard to service his customers so that he can earn additional income.

Francis received his first Kiva loan in May of 2012. He said that his business changed dramatically upon receiving the loan because he had more cash at his business to serve more customers. After this, he enrolled at the University of Zambia to pursue a degree in education while simultaneously operating his mobile money business.

Now, Francis has hired an employee to assist him with the day-to-day transactions at his business. Francis in now requesting a loan so that he can increase his cash on hand to serve more customers. Francis explains how the demand at the boarder post is very high and consequently requires a good cash flow to serve his customers more efficiently.

With his additional profit from serving more customers, Francis plans to open another outlet. His goal is to become a successful, well educated businessman in his community.



Loan details


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Loan details